Face Recognition
The moment a patient walks in, AI already knows them
No check-in required, no number calling — Aiii Face Recognition recognizes patients the instant they step through the door and notifies their dedicated consultant to greet them. On-device real-time processing, no upload, no retention — healthcare-grade privacy-first design.
Premium clinic hospitality stalls at the moment of recognition
Patient data sits in the system, but reception has no idea who just walked in — every missed moment is a service breakdown.
VIP arrives — reception doesn't know
A high-value patient walks in, and staff must wait for them to announce themselves before the VIP experience can begin. The critical first 30 seconds are lost.
Cumbersome check-in erodes experience
Paper forms, verbal check-in, repeated name confirmations — every friction point drains patient patience and damages the clinic's image.
Long waits, no proactive care
Without real-time awareness, management only discovers a patient has been waiting 30 minutes after the complaint has already been made.
Clinic awareness starts at the moment of recognition
Omni-channel integration + on-device visual recognition + privacy protection + AI natural-language filtering — together forming a complete smart clinic check-in experience.
Highlight 1 | Omni-Channel Digital Integration
Phone calls and LINE official-account conversations are deeply unified at the data layer. Regardless of which channel a patient uses, the system automatically transcribes audio and applies AI semantic analysis to detect intent, syncing everything to the back end in real time so reception has a complete patient picture in a single dashboard.
Highlight 2 | On-Site Visual Sensing & Face Recognition
The moment a patient enters the clinic, the system instantly recognizes enrolled VIP members and pushes a notification to their dedicated consultant, enabling a no-check-in premium greeting. If an extended wait is detected, an alert fires automatically so staff can step in before the patient grows frustrated — filling every service gap.
Highlight 3 | On-Device Processing · Privacy-First
All facial inference runs entirely on the local device — no upload, no retention of identifiable facial features. During behavioral analysis, non-enrolled individuals are pixelated in real time, so the system gains situational awareness without ever compromising patient privacy.
Highlight 4 | AI Natural-Language Filtering
The CRM database supports natural-language search queries. Medical staff or marketing teams simply type something like "patients who consulted but didn't convert in the past six months," and the system uses behavioral tags to build a precisely filtered list — significantly boosting re-marketing conversion rates.
On-site visual sensing, privacy-first de-identification
Faces are pixelated the instant they enter the frame. The system uses only de-identified skeleton, movement path, and object interaction data to perform emotion, trajectory, and behavior detection.
On-Site Visual Sensing · Privacy-First De-Identification
Faces are pixelated the instant they enter the frame; the system uses only de-identified skeleton, movement path, and object interactions for emotion, trajectory, and behavior detection
On-device processing only · No upload, no retention · Real-time de-identification — stops when camera is closed
Real-Time Recognition Result (De-Identified)
Full-Journey Digital Twin
- Online Booking
- QR Access
- Wait Tracking
- Consultation
- Medical Record
Here is what this product can do for your clinic
VIP No-Check-In Reception
Once a patient is enrolled in the VIP list, the system recognizes them the moment they step in and notifies reception to greet them — no announcement needed.
Long-Wait Alert
The system automatically tracks waiting time and pushes a notification when a threshold is exceeded, prompting staff to check in before a complaint arises.
Behavioral Action Detection
Recognizes patient behaviors such as picking up a health leaflet or approaching the consultation desk, triggering instant push notifications or CRM tags for precise service.
CRM Behavioral Tag Integration
On-site movement and behavioral events are automatically synced to the CRM alongside appointment and consultation records, making re-marketing lists sharper.
Not just recognition — protecting every patient's privacy
In healthcare, compliance is the baseline — not a bonus. Aiii builds privacy into the core architecture from day one.
On-Device Real-Time Inference
Facial matching happens entirely on the local device — no data is transmitted to the cloud, eliminating external transmission risk.
No Facial Data Retained
Once recognition is complete, no identifiable facial images or feature vectors are stored — nothing to audit, nothing to leak.
Opt-In Patient Authorization
Recognition is enabled only for patients who have proactively completed the informed-consent process and enrolled their face — the standard visit flow is completely unaffected.
ISO 27001 + Healthcare Experience
Aiii holds Information Security Management System (ISMS) certification and has a long track record of delivery in highly regulated healthcare and pharmaceutical environments — compliance is our core business.
Make every visit feel like being truly remembered
The figures below are illustrative projected benefits. Actual results vary based on clinic workflow and deployment scope.
About the Face Recognition Solution
Does the face recognition system upload patient facial data to the cloud?
What if a patient does not consent to being photographed?
What is the recognition accuracy? Does it work in low light?
Does the clinic need to replace its existing access-control or check-in system?
Is the system compliant with Taiwan's Personal Data Protection Act and relevant healthcare regulations?
Upgrade your clinic's hospitality from the moment of recognition
We can plan the right deployment approach based on your clinic's size and existing setup. Privacy compliance, on-device deployment, VIP recognition — let's talk.
Talk to Us →Contact US
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Email｜[email protected]
- Phone｜02-55687660