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Intelligent Pharma Engagement
Multi-Channel, Zero Distance

Comprehensive intelligent communication solutions for pharma companies — optimizing engagement between pharma and physicians through LINE official account management. Easily manage user permissions, deliver personalized subscription content, enable multi-module applications, quantify data, and deliver precision communication recommendations that elevate dialogue quality and upgrade two-way interaction.

Pharma KV

Everything you need...

User Management

Physician permission settings

Physician / sales rep binding

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Personalized Subscriptions

BU subscription management

Interest topic inquiry

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Multi-Module Applications

Online ordering

Smart recommendation system

Dedicated support

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Online / Offline Events

Surveys / voting interaction

Online / offline seminars

Live stream integration

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Data Analytics

Personal interaction history

Rich menu interaction report

Broadcast message interaction report

 

User Management

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Physician Permission Settings

Configure identity verification to provide physician-credentialed accounts with exclusive services and content.

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Physician / Sales Rep Binding

Sales reps can link to physician accounts for seamless two-way communication.


 

Personalized Subscriptions

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BU Subscription Management

Subscribe to disease treatment information across therapeutic areas — never miss related events or the latest news.

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Interest Topic Inquiry

Query the subscription topics that interest each physician and send more targeted communications.


 

Multi-Module Applications

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Online Ordering

24/7 online ordering — uninterrupted service around the clock.

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Smart Recommendation System

Segment audiences by tag, auto-predict next order timing, and precisely target the right customers.

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Dedicated Support

One-on-one dedicated support channel for sales reps and physicians.
The advanced tier includes AI message recognition to ensure information accuracy.


 

Online / Offline Events

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Surveys / Voting Interaction

Surveys, polls, and diverse interactive formats — easy to manage and engaging.

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Online / Offline Seminars

From registration to joining the seminar, all steps can be handled via push message invitations and reminders.

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Live Stream Integration

Supports integration with Teams, Zoom, ON24, and other video conferencing platforms.
Effectively track physician viewing status.


 

Data Analytics

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Personal Interaction History

Track and record each physician's interactions with the official account — stay informed of physician activity at a glance.

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Rich Menu Interaction Report

Analyze and review rich menu statistics to better understand user interactions and feedback.

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Broadcast Message Interaction Report

Track and analyze broadcast message effectiveness to optimize your push messaging strategy.