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KV

Build Your Brand CRM Through Conversational Commerce

Pharma

Pharma Solution

Comprehensive intelligent communication solutions for pharma companies.

Easily manage physician permissions and personalised content subscriptions, enable modular multi-function deployment, quantify engagement data, deliver precision audience segmentation, and upgrade two-way interaction quality.

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Verification

Provides physicians with dedicated permission accounts, ensuring secure identity verification and effective communication. Supports physician–sales rep binding for two-way contact and improved efficiency.

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Multi-Function

24/7 online ordering, tag-based audience segmentation, order forecasting, dedicated support for sales rep–physician conversations, and advanced AI message recognition to ensure accuracy.

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Precision Analytics

Track physician interactions with official accounts and gain full visibility into physician activity. Analyse rich-menu statistics for deep insights into user engagement and feedback.  

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E-Commerce Solution

The AI customer service that truly understands your brand — transcending generic AI limitations to deliver fully customised, brand-native intelligent support. Precision LINE CRM analytics, smart audience segmentation, and rapid guided shopping with retargeting to maximise checkout rates.

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Precision Analytics

Store and analyse LINE friend behaviours via LINE CRM to build precision marketing strategies.

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Smart Audience Segmentation

Tag-based segmentation records user attributes, clicks, browsing, and purchase behaviour to help brands understand real-time user needs.

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Fast Purchase Guidance

Abandoned carts are recovered through retargeting — scheduled messages are sent to users with specific behaviours to drive purchase completion.  

Enterprise

Enterprise Solution

Tailored to diverse corporate cultures, Aiii perfectly blends brand uniqueness with customised intelligent customer service. Track all acquisition channels, craft unique welcome messages to boost engagement, and leverage data analytics to uncover user needs and deliver precise information.

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Multi-Source Tracking

Track acquisition channels to understand how friends join, and craft unique welcome messages to boost interaction.

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Data Analytics

Integrate and analyse data using digital-advertising-inspired dimensions to help enterprises uncover actionable insights.

Case Studies

Tailored Marketing Tools to Meet Your Every Need

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LINE CRM
Build, store, and analyse LINE friend data for precision applications.
Build a member database, store, analyse, and apply LINE friends' behavioural data.
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Audience Segmentation
Gain insight into user needs through interactions and clicks; create labels to help brands understand their audience.
Based on user traits, message clicks, site browsing, and purchase behaviour, help brands grasp each user's personalised needs.
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Versatile Marketing Modules
Customise brand marketing campaigns that work for both physical stores and online channels.
Customise an exclusive marketing mix for your brand — operable in both physical stores and online shops.
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Integrated Data Analytics
Data analytics grounded in digital advertising thinking to help brands discover insights.
Analytical dimensions built on digital advertising thinking to help brands identify actionable insights.
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Channel Tracking
Understand how friends joined, craft custom welcome messages, and upgrade the user experience.
Understand the source of each account friend's join channel; customise a unique welcome message per channel for a consistent and on-brand user experience.
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News & Updates
Rich-menu triggered, free carousel broadcasts for effective promotion that reduces mass-send costs.
Reduce mass-send costs by embedding triggered content in the rich menu; carousel multi-page messages give free exposure to account friends for effective promotion.
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Brand Column
Publish multimedia content and filter by behaviour for targeted communication and interaction.
Publish text, photo, and other content; when friends browse, filter the audience by specific behaviours to enable targeted communication and interaction.
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1-on-1 Customer Service
Combine chatbot automation with live 1-on-1 support across two devices to elevate the customer service experience.
Combine the convenience of bot responses with 1-on-1 support across two devices — featuring new-chat notifications, response-time settings, and reply templates to help brands deliver a polished customer service experience.
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Games & Lucky Draws
Multiple lottery formats: scratch cards, poke games, claw machine, slot machine, capsule toy.
Incentivise consumers to take specific actions with multiple formats — scratch cards, poke games, claw machine, slot machine, and capsule toy.
Whether online or at offline events with a live host, all your needs are covered.
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Surveys & Questionnaires
Surveys covering new products and pre/post-sales; responses are imported into consumer profiles for audience segmentation.
Covering pre-launch and pre/post-sales surveys; responses are imported directly into the consumer's profile for use as audience-segmentation criteria.
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Receipt Registration
Paperless receipts — upload for automatic recognition, lottery notification, reducing administrative costs.
Break free from traditional receipt-lottery models — eliminate manual paper handling and verification to cut administrative costs.
Simply upload receipt > system auto-recognises > lottery/win notification — the whole process is done.
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Events & Seminars
All-in-one registration, approval, payment, ticketing, event reminders, and feedback surveys to streamline event management.
One-stop integration of registration forms, approval, payment, e-tickets, pre-event
reminders, and feedback surveys — giving clients a more convenient way to organise and manage events.
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Appointment Management
Low-cost branded booking system with automated reminders for efficient customer relationship management.
Own a brand-exclusive booking system at low cost — all orders and customer data are securely stored, booking status is displayed at a glance, and automated pre-appointment reminders are included. Boost staff efficiency and manage customer relationships more effectively!
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Cart Retargeting
Cart retargeting boosts checkout rates — scheduled messages nudge buyers to complete their purchase.
When consumers add items to a cart but don't check out, retargeting effectively boosts checkout rates. Cart retargeting reaches hesitant consumers — the system sends scheduled messages to users with specific behaviours, reminding and motivating them to complete their purchase.

Partner Brands

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